Featured Projects
Synchronizing Social Systems (2025)
WestEast Social Impact Studio: Okanogan County Homeless Housing Plan (2025)
WestEast Social Impact Studio: Whitman County Homeless Housing Plan (2025)
Between 2000-2025, many sectors in San Antonio came together to create a different way to support people experiencing homelessness, mental illness, and substance use transition from living in public spaces to life in community.
The system-wide approach shifted how social service organizations, government agencies, philanthropy, and the private sector addressed these needs together.
This builds on Dr. Dillard Gonzalez's dissertation research published in 2022. It documents San Antonio's framework that began in 2000 and continues to evolve.
Access the report at: https://www.dropbox.com/scl/fi/8aq0tam0qeiryvu4bvyw8/Synchronizing-Social-Systems-12.25.pdf?rlkey=fwvbk84vvjmh8dup791rrcno7&st=ocksr831&dl=0
WestEast Social Impact Studio: Whitman County Homeless Housing Plan (2025)
WestEast Social Impact Studio: Okanogan County Homeless Housing Plan (2025)
WestEast Social Impact Studio: Whitman County Homeless Housing Plan (2025)
In partnership with the WestEast Social Impact Studio, we developed the Whitman County, WA 5-Year Homeless Housing Plan. It was approved by the Whitman County Commissioners in December 2025.
Access the plan at: https://www.whitmancounty.gov/DocumentCenter/View/11285/2025-12-15-089592-Whitman-County-Five-Year-Homeless-Housing-Plan
WestEast Social Impact Studio: Okanogan County Homeless Housing Plan (2025)
WestEast Social Impact Studio: Okanogan County Homeless Housing Plan (2025)
WestEast Social Impact Studio: Biddeford and Saco Unhoused Services Analysis (2024)
In partnership with the WestEast Social Impact Studio, we developed the Okanogan County, WA 5-Year Homeless Housing Plan. It was approved by the Okanogan County Commissioners in November 2025.
Access the plan at: https://www.okanogancounty.gov/DocumentCenter/View/2504/146-2025-Okanogan-County-5-Year-Homeless-Housing-Plan-PDF?bidId=
WestEast Social Impact Studio: Biddeford and Saco Unhoused Services Analysis (2024)
WestEast Social Impact Studio: Biddeford and Saco Unhoused Services Analysis (2024)
WestEast Social Impact Studio: Biddeford and Saco Unhoused Services Analysis (2024)
In partnership with the WestEast Social Impact Studio, we engaged with the city government in Biddeford and Saco, ME. The project included documenting the available services for people experiencing homelessness and a series of policy options for city council consideration. The report was presented to the Biddeford City Council in January 2024.
Access the report at: https://d3n9y02raazwpg.cloudfront.net/biddeford/62b217e3-aa51-11ee-bb82-0050569183fa-52eb0f9c-d686-40db-a1d9-860cd919e982-1704400893.pdf
LISC San Antonio: Mi Casa de Corazón (2024)
WestEast Social Impact Studio: Biddeford and Saco Unhoused Services Analysis (2024)
San Antonio Housing Commission Retreat Facilitation (2023)
This system analysis documents the organizations actively working to resolve and prevent clouded title issues in San Antonio, identifies the existing community capacity for addressing heirs’ properties, demonstrates the scale and impact of tangled title, and provides recommendations for improved coordination across the community.
Access the report at:
San Antonio Housing Commission Retreat Facilitation (2023)
WestEast Social Impact Studio: Biddeford and Saco Unhoused Services Analysis (2024)
San Antonio Housing Commission Retreat Facilitation (2023)
The San Antonio Housing Commission hosted their annual retreat in October 2023. Dr. Dillard Gonzalez worked with the City of San Antonio's Neighborhood and Housing Services Department and the Chair of the Housing Commission to design the content of the annual retreat. In addition to facilitating the retreat, there was also a presentation on systems thinking and homelessness.
Access the retreat report at:
San Antonio HMIS Governance Restructure (2019)
San Antonio HMIS Governance Restructure (2019)
San Antonio HMIS Governance Restructure (2019)
Ladder Logik worked alongside the local continuum of care (CoC) through consulting with the local HMIS Lead, Haven for Hope. This work included developing these governance documents: governance charter for HMIS, MOU between the board of directors, HMIS Lead, and collaborative applicant, contributing HMIS organizations, as well as local policies and procedures. It was presented at a 2019 conference sponsored by HUD’s Community Planning and Development Department in collaboration with ICF.
Access the conference slides at: https://uploads-ssl.webflow.com/635ae46f1f7b24289593a92a/63d154b38791f573335bd3ff_1.1.B-HMIS-Governance-101.pdf
Redesigning systems. Strengthening communities. Together.
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